Privacy Policy

Last Updated: September 23, 2026

Drunall Technologies ("Drunall Technologies", "we", "us", or "our") respects your privacy and is committed to protecting the personal information you provide when using our website, https://www.drunall.com/ (the "Website"), or contacting us about our services.

We provide IT and software development services to clients worldwide.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices you may have regarding your information.

1. Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name
  • Email address
  • Phone number
  • Company or organization name
  • Project or service requirements
  • Information submitted through contact or inquiry forms
  • Any other information you choose to provide when communicating with us

We may also automatically collect limited technical and usage information when you visit our Website, including:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Pages visited
  • Approximate geographic location
  • Date and time of visits
  • Website usage and interaction information

2. How We Use Your Information

We may use collected information to:

  • Respond to your inquiries and requests
  • Discuss your project requirements
  • Prepare quotations, proposals, or estimates
  • Communicate with you regarding our services
  • Provide and manage our services
  • Improve our Website and services
  • Understand Website usage and performance
  • Maintain Website security and prevent misuse
  • Comply with applicable legal obligations

We do not sell your personal information.

3. Google Analytics

We use Google Analytics to understand how visitors use our Website and to help us improve its content, functionality, and performance.

Google Analytics may collect information such as your IP address, device information, browser information, pages visited, and interactions with the Website.

The information collected through Google Analytics is processed by Google in accordance with Google's applicable privacy practices.

You can learn more about Google's privacy practices through Google's official privacy resources.

4. Google Search Console

We use Google Search Console to monitor our Website's search performance, indexing, technical issues, and visibility in Google Search.

Search Console primarily provides website-level performance and technical information and is not used by us as a mechanism to intentionally collect personal information from visitors.

5. WhatsApp Communication

Our Website may provide a phone number or WhatsApp contact option. When you click the WhatsApp contact option, you may be redirected to or open WhatsApp to communicate with us.

Any information you provide through WhatsApp, including your name, phone number, messages, files, or other communications, may be processed by WhatsApp and us.

WhatsApp is a third-party service, and its use is subject to WhatsApp's own terms and privacy practices.

We recommend that you avoid sending highly sensitive or confidential information through WhatsApp unless necessary.

6. Cookies and Similar Technologies

Our Website may use cookies and similar technologies, including technologies associated with Google Analytics, to provide functionality, understand Website usage, and improve performance.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

For more information, please see our Cookie Policy.

7. How We Share Information

We may share personal information when reasonably necessary with:

  • Service providers that support our Website or business operations
  • Analytics and technology providers
  • Communication or messaging service providers
  • Professional advisers where necessary
  • Government authorities or law enforcement where required by applicable law

We do not sell or rent your personal information to third parties.

8. International Data Transfers

Because we provide services to clients internationally and may use service providers located in different countries, your information may be processed or stored outside your country of residence.

Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

9. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing services, maintaining business records, resolving disputes, enforcing agreements, and complying with legal obligations.

The appropriate retention period may vary depending on the type of information and the reason it was collected.

10. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

11. Your Privacy Rights

Depending on your location and applicable law, you may have rights regarding your personal information, which may include the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of personal information in certain circumstances
  • Request restriction of certain processing
  • Object to certain processing
  • Request information about how your personal information is used

To exercise an applicable privacy right, contact us using the details below.

We may need to verify your identity before fulfilling certain requests.

12. Children's Privacy

Our Website and services are not specifically directed toward children. We do not knowingly collect personal information from children where prohibited by applicable law.

13. Third-Party Websites

Our Website may contain links or references to third-party websites or services. We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policies of third-party services before providing them with personal information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements, or business practices.

Any updated version will be posted on this page with an updated "Last Updated" date.

15. Contact Us

If you have questions about this Privacy Policy or wish to make a privacy-related request, please contact us:

Drunall Technologies

252, Alok nagar, kanadia road, Indore, MP 452016

Email: contact@drunall.com